Aetna Student Health Plan Benefits Information
Customer Service: 800.558.8845 For more details about Plan benefits, provisions, exclusions, appeals and grievance procedures, disclosure information, and other Plan features, be sure to visit www.aetnastudenthealth.com or www.aetnastudenthealth.com/schools/jhusi. Note that the JHU Policy Number is 100111. Address for Claims
Aetna Student Health
P.O. Box 981106
El Paso, TX 79998
SAIS Insurance Contacts
Lisa Kahn
Director of Student Life (for individual coverage questions and concerns)
Nitze 318
202.663.5705
lisa.kahn@jhu.edu Lisa Brown
Student Accounts Manager (for enrollment and waiver questions)
Nitze 310
202.663.5661
saisbilling@jhu.edu | 
