Send email via:
saishelp@jhu.edu

Contact by phone (on-campus):
ext. help(4357)

Contact by phone (anywhere): 202.663.5666

Submit a ticket via Service Desk Express

Please note that some users may be prompted to enter their JHED ID in the following format:
win\jhed id

Computer Lab Hours:
The lab is be open during the hours that the Nitze building is open even though assistance will only be available during the following hours:

Monday - Friday
6 am -- 11 pm
(Onsite Support from 8am - 7pm)

Saturday - Sunday
6 am -- 11 pm
(Onsite Support from 12 pm – 3 pm)

University Holidays
6 am -- 11 pm
(Onsite Support from 12 pm – 3 pm)

The Computer Lab is located in N317.

Please keep in mind that you have to use your JHED ID in order to get access to the computers.

Click here to download the SAIS IT student employment application.